HEAD OF STRATEGY & AUTOMATIONS

A structural engineer by profession, Erwin builds the same way he was taught to build; fast, precise, and load-bearing from the start. You don't have to tell him what to automate or optimize; he already knows, and he'll have it planned out before you finish explaining the problem. Once he's in build mode, the best thing you can do is get out of his way.

HEAD OF OPERATIONS

RA comes to operations from a different angle than most, with a background spanning marketing and business across several industries, she's seen how a business actually runs from more sides than one. That range is exactly what makes her good at this: she doesn't just manage a task list, she understands the account, the people behind it, and what actually moves the needle for each one.

PROJECT OWNER

BJ works two levels at once; strategizing the account while managing its delivery, without ever letting one slow down the other. Nothing stalls waiting for someone to notice, because he's already one step ahead of the next blocker. Steady and hands-on, he's the kind of Project Owner who makes seamless look easy.

PROJECT OWNER

Jane is a fierce Project Owner who came to GIM with years of experience running operations for different companies on her own, the experience, the skills, the certifications, all of it. Honestly, we're still not entirely sure why she joined a team when she's more than capable of standing on her own. She leads project delivery with finesse — a calm, organized hand — keeping the team aligned and the client informed, every step of the way.

PROJECT ASSISTANT

Jerold is an emerging automations specialist who already thinks like a strategist. Trained not just to build workflows, but to maintain them and fix what breaks. On the operations side, he makes sure nothing lives only in his head: SOPs and processes get documented and made ready to train anyone who needs to pick it up. He builds and maintains the workflows that keep client accounts running behind the scenes; the quiet engine most clients never have to think about, because it just works.

PROJECT ASSISTANT

Lorilyn is an experienced operations manager who delivers with real professionalism, every time. She's the kind of teammate Project Owners look forward to working with, because nothing falls through the cracks on her watch. Documentation, coordination, day-to-day admin, all airtight, all the reason nothing important ever gets lost in the shuffle.

PROJECT ASSISTANT

Cae is a fifth-year law student, and it shows, a meticulous eye paired with a strategic mind that catches what others miss. She supports client delivery with a level of precision that leaves Project Owners with little to do but sign off. Sharp, dependable, and always thinking two steps ahead.

PROJECT ASSISTANT

Cybil is an accounting graduate trained under global companies, academically excellent since she stepped into school. Now she's into operations, and you'll know how she does. She just wants to do the job excellently, every time. That quiet consistency is exactly why she's trusted to manage client teams, not because she asked for it, but because she's earned it.

MARKETING & LEAD GEN SPECIALIST

Kimberly started as a marketing assistant and lead generation specialist, and she's growing into something more; slowly being trained to lead in both areas herself. Along the way, she's developed a genuinely sharp eye for marketing strategy and what actually drives business growth, not just execution. It's that instinct, paired with her results, that's shaping her into someone the team is building toward leadership with.

ADS SPECIALIST

Ric brings campaigns and creative to life, turning strategy into the visuals and ad performance clients actually see results from. He doesn't just execute a brief, he thinks through what will actually convert before a single asset gets built. Steady and detail-oriented, he's the reason client ad accounts look as sharp as they perform.